Average Cost Per Case

The 'average cost per case' parameter in our chatbot savings calculator considers your organization's expenditure per customer service request. Costs vary based on whether you handle requests internally or outsource them to a service provider.

Monthly Request Volume

The 'monthly request volume' pertains to inquiries your organization processes via messaging channels. By shifting more communication to these channels, you boost the chatbot's effectiveness and potential savings.

Automation Ratio

The 'automation ratio' represents the percentage of requests you anticipate can be fully automated, exclusively applicable to messaging channels.

Use our calculator to estimate potential savings through chatbot automation. Note, these are approximations and actual savings may vary. Discover your potential savings with our chatbot today.