Never before were the customer expectations that high. So many channels, possibilities and challenges. The Mercury.ai platform is your answer to these challenges. Mercury.ai makes it easy for your support team to resolve more than 80% of customer inquiries immediately.
Mercury's AI chatbot not only provides answers but can also directly bring about transactional solutions. This way, you create valuable customer experiences for every customer and automatically measure how your CSAT (Customer Satisfaction Score) improves
How many tickets can one of your agents resolve in a day? How much money are you spending on the same questions over and over again? With Mercury.ai you can save costs without compromising customer satisfaction.