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Conversational Commerce

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Satisfied customers become loyal customers.

With Conversational Commerce, you leverage popular messaging channels like WhatsApp for the perfect after-sales experience, easy and automated service, and keep your customers engaged.

76%of customer service leaders see increased CSAT from chatbots
95%reduction in customer wait time
80%Automation rate for messaging-based customer requests.

More proximity to the customer - More sales

Optimize the customer journey with messaging and increase your sales. With inspiring service, 'after the sale' becomes 'before the sale'.

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Raise your KPIs

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Automate handling return shipments

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Know your customers

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We hear you

Discover Mercury.ai in a personal call!

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