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A dynamic visualization of Mercury.ai technology: Flowing silver shapes and geometric details symbolize the flexibility and precision of modern Artificial Intelligence.

Chatbots and agents that won't surprise your budget

While other tools bill per conversation, per agent, or per AI response — with Mercury.ai you pay a fixed monthly price. No matter how much you automate.

Schedule a meeting

Prices

Made & Hosted in Germany

A dynamic visualization of Mercury.ai technology: Flowing silver shapes and geometric details symbolize the flexibility and precision of modern Artificial Intelligence.

Chatbots and agents that won't surprise your budget

While other tools bill per conversation, per agent, or per AI response — with Mercury.ai you pay a fixed monthly price. No matter how much you automate.

Schedule a meeting

Prices

Made & Hosted in Germany

A dynamic visualization of Mercury.ai technology: Flowing silver shapes and geometric details symbolize the flexibility and precision of modern Artificial Intelligence.

Chatbots and agents that won't surprise your budget

While other tools bill per conversation, per agent, or per AI response — with Mercury.ai you pay a fixed monthly price. No matter how much you automate.

Schedule a meeting

Prices

Made & Hosted in Germany

Leading companies trust solutions from Mercury.ai

The Difference

Why Mercury.ai makes the difference

We offer planning security, whereas conventional solutions often act as a "black box" with difficult-to-predict cost developments.

The problem with others

Costs skyrocket during use

Token Billing + AI Spend = Unpredictable Costs

AI hallucinates incorrect answers

Uncontrolled generation without source verification

Data leaves Europe

US cloud providers, no GDPR compliance

Solution at Mercury.ai

Fixed-Price Guarantee

Unlimited conversations, full budget control

0% hallucinations

Answers only from your verified sources

100% GDPR-compliant

Hosted in Germany, no external training data

Price Overview

Select your package

All plans include onboarding, unlimited agents & conversations

Growth

from €850

/month

For teams looking to set up their first chatbot and achieve measurable results.

4 channels (Web, WhatsApp…)

10 Sources of Knowledge

3 Workflows

Basic Analytics

API & CRM Integrations

Request a demo

Premium

from €2,500

/month

For enterprises utilizing Conversational AI as a strategic building block — with complex processes and multiple channels.

8 channels (incl. Instagram, Teams)

Unlimited Knowledge Sources

Unlimited Workflows & AI Agents

Advanced Analytics & Insights

Product Consulting & Search

Request a demo

Enterprise

on request

For enterprises with multiple brands, countries, or the highest compliance requirements.

Unlimited channels

Multi-Tenant & Multi-Brand

Daily Knowledge Updates

Custom Model Training

Personal Contact

Contact Sales

Growth

from €850

/month

For teams looking to set up their first chatbot and achieve measurable results.

4 channels (Web, WhatsApp…)

10 Sources of Knowledge

3 Workflows

Basic Analytics

API & CRM Integrations

Request a demo

Premium

from €2,500

/month

For enterprises utilizing Conversational AI as a strategic building block — with complex processes and multiple channels.

8 channels (incl. Instagram, Teams)

Unlimited Knowledge Sources

Unlimited Workflows & AI Agents

Advanced Analytics & Insights

Product Consulting & Search

Request a demo

Enterprise

on request

For enterprises with multiple brands, countries, or the highest compliance requirements.

Unlimited channels

Multi-Tenant & Multi-Brand

Daily Knowledge Updates

Custom Model Training

Personal Contact

Contact Sales

Technology

Technical specifications of the chat and voice bots

A look under the hood. Mercury.ai combines enterprise-grade security with state-of-the-art AI.

FeatureGrowthPremiumEnterprise
Mercury IntelligenceStandard SetupMulti-Model-OrchestrationCustom Model Training
Dialog-Engine✓ No-Code Builder, Hybrid-Ansatz – in allen Paketen enthalten
Knowledge IntegrationPDF, URLs, SharePoint+ Premium APIs+ Tägliche Enterprise-Sync
OmnichannelWeb, WhatsApp, Instagram, FB+ Weitere Kanäle+ Unbegrenzte Kanäle
Hosting✓ Frankfurt, ISO 27001, AES-256, TLS 1.3 – in allen Paketen enthalten
ImplementierungDigitales OnboardingDedizierter Success ManagerImplementation Task Force
Strategie-CallsJährlichQuartalsweiseMonatlich

Success Stories

Measurable ROI of our chat- and voicebots

Our customers achieve measurable results – from the very first week.

Millions of conversations - no cost spikes, full budget control

Millions of conversations - no cost spikes, full budget control

Volkswagen Bank

Volkswagen Bank

to the case study

Significantly less HR administration effort with increasing applicant quality

Significantly less HR administration effort with increasing applicant quality

Windmöller & Hölscher

Windmöller & Hölscher

Increase in homepage dwell time through hallucination-free recipe advice

Increase in homepage dwell time through hallucination-free recipe advice

Maggi

Maggi

Conversational Excellence

AI chatbots for complex service processes

Reduce ticket volume for standard inquiries by up to 90%. Through native integration with CRM and ERP systems, our AI chatbots autonomously resolve issues such as complaints or status inquiries.

Control instead of a black box

Mercury.ai uses Generative AI only for formulation, not for facts. The answers are strictly based on your verified knowledge sources. No useless world knowledge, no inventing of answers.

Fast

GDPR

Precise

No-code for business teams

Business departments design and manage chatbots themselves. Your IT only provides the integrations. Full control, with no dependency or large resource requirements.

Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
No-code editor: Hand inserts a new element into the Mercury.ai Studio Builder with a click

Security made in Germany

Proven, secure Conversational AI - hosted entirely in Germany, 100% GDPR-compliant and developed to meet all requirements. While always keeping an eye on current research.

Illustration of the Mercury.ai 'model orchestra': Various icons visualizing the interaction of specialized AI models.

Orchestrated Intelligence

Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.

Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.

Smart & Scalable

Conversational Excellence

AI chatbots for complex service processes

Reduce ticket volume for standard inquiries by up to 90%. Through native integration with CRM and ERP systems, our AI chatbots autonomously resolve issues such as complaints or status inquiries.

Control instead of a black box

Mercury.ai uses Generative AI only for formulation, not for facts. The answers are strictly based on your verified knowledge sources. No useless world knowledge, no inventing of answers.

Fast

GDPR

Precise

No-code for business teams

Business departments design and manage chatbots themselves. Your IT only provides the integrations. Full control, with no dependency or large resource requirements.

Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
No-code editor: Hand inserts a new element into the Mercury.ai Studio Builder with a click

Security made in Germany

Proven, secure Conversational AI - hosted entirely in Germany, 100% GDPR-compliant and developed to meet all requirements. While always keeping an eye on current research.

Illustration of the Mercury.ai 'model orchestra': Various icons visualizing the interaction of specialized AI models.

Orchestrated Intelligence

Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.

Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.

Smart & Scalable

Conversational Excellence

AI chatbots for complex service processes

Reduce ticket volume for standard inquiries by up to 90%. Through native integration with CRM and ERP systems, our AI chatbots autonomously resolve issues such as complaints or status inquiries.

Control instead of a black box

Mercury.ai uses Generative AI only for formulation, not for facts. The answers are strictly based on your verified knowledge sources. No useless world knowledge, no inventing of answers.

Fast

GDPR

Precise

No-code for business teams

Business departments design and manage chatbots themselves. Your IT only provides the integrations. Full control, with no dependency or large resource requirements.

Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
No-code editor: Hand inserts a new element into the Mercury.ai Studio Builder with a click

Security made in Germany

Proven, secure Conversational AI - hosted entirely in Germany, 100% GDPR-compliant and developed to meet all requirements. While always keeping an eye on current research.

Illustration of the Mercury.ai 'model orchestra': Various icons visualizing the interaction of specialized AI models.

Orchestrated Intelligence

Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.

Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.

Smart & Scalable

Frequently Asked Questions

Frequently Asked Questions

FAQ: Everything you need to know.

FAQ: Everything you need to know.

Schedule a meeting

Are there really no usage-based costs?

What is included in the setup?

Can we start with Growth and upgrade later?

What does "Knowledge Updates every X days" mean?

What is the difference between product search and product consultation?

Four black dots on a white background as a symbol for interaction or user interface at mercury.ai

Ready for your first chatbot pilot?

In a brief initial consultation, we will find out together how your company can benefit from Mercury.ai.

Request a quote

Four black dots on a white background as a symbol for interaction or user interface at mercury.ai

Talking Better. Start now with Mercury.ai.

Take your AI communication to the next level with the Conversational AI platform.

Get started with Mercury now

Live in Bielefeld · 10. Juni

KI im Mittelstand

Das kompakte Event für Entscheider:innen. 3 Perspektiven, 20 Plätze.

Details & Anmeldung