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AI chatbots for excellent
24/7 customer service.

Unlock customer satisfaction and service efficiency in record time.

Trusted by service innovators at

Ravensburger
Volkswagen Financial Services
Nestlé
Regionetz
Nordsee
Channels

Solve 90% of customer requests automatically.

Don’t let customers wait for answers, and grow disappointed!

Quit manually answering all those same customer questions!

Create your own AI chatbot with Generative AI and intent flows for your processes, funnels and predefined responses.

Your custom AI Chatbot

Trained on your knowledge base
Answers precisely and accurately
Integrates seamlessly into your processes

Always available immediately

Automated answers and help for your customers

The AI chatbot answers questions in real time and can even solve customer problems. This gives your team the time to take care of complex problems in live chat that really require human contact. See your support team thrive, get more done, and provide better service.

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Effective self-service

Offer your customers real solutions to their problems

Return labels, copies of invoices or shipment status? Your AI chatbot accesses third-party systems directly and presents the solution to your customers in the chat. This is how efficient self-service works today, and your customers will be delighted with the seamless interaction.

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Bring AI to your service team

Relieve service teams with a first-level chatbot

The chatbot collects all the necessary information and hands it over to the service team. The case can now be processed and decided directly in the live chat. The optimal interaction between chatbot and service teams.

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Transforming Customer Interaction Across Industries

AI chatbots are revolutionizing the way you interact with your customers. By using AI chatbots in customer service, customer inquiries are processed faster and more efficiently than ever before.

E-Commerce

Enhance the online shopping experience with conversational AI and provide instant support from selection to purchase and beyond.

Banking and Insurance

Transform customer service in finance with secure, efficient, and personalized chatbot interactions.

Energy

Offer real-time assistance and manage customer inquiries effectively, from billing queries to service updates.

Manufacturing Industry

Streamline communication across the supply chain, enhancing operational efficiency and client relations.

Public Sector, Government and Education

Simplify information dissemination and queries handling, making administrative tasks more efficient.

D2C Brands

Connect directly with your consumers, offering personalized guidance and support, enhancing brand loyalty.

Simplifying Your Start, Amplifying Your Impact

Your No-Code way to your professional AI chatbot.

Generative AI on your content

Turn your existing content into knowledge of your AI Chatbot. By simply uploading your documents or providing your website URL, our AI instantly learns and provides accurate, natural-sounding responses to customer inquiries. This means your bot is ready to go in record time, with no technical hurdles.

Learn more

Discover Mercury.ai in a personal call!

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