
Solution Partner
Partner type
Hamburg
Location
2024
Partner since
About the Partner
format h is a full-service digital agency based in Hamburg.
What they offer:
They support companies through digital transformation – for example with web and portal projects, content management, e-commerce, online marketing, branding, and design.
They develop custom software solutions, operate digital platforms, and handle hosting, infrastructure, and technical support.
In doing so, format h puts people first — user experience, human-centric solutions, and good usability are at the core of their work.
Corporate Culture & Working Method:
format h describes itself as "human, passionate, and inspiring." Transparency, respect, and open exchange are part of the corporate philosophy. Team spirit, creativity, and freedom are important to them. Internal events, collaborative working, and an open togetherness are part of the working culture.
Key Areas
Web projects, portals, customer service
Project with this partner
Write to us. We will establish the contact and be there for the initial conversation.
In Practice
Results from projects with Mercury.ai

Case Study
How Böllhoff makes complex fastening technology digitally tangible with an AI chatbot

Case Study
Lexie wins parental trust: Fully automated chatbots in brand design. Technology meets empathy.

Case Study
Volkswagen Bank GmbH offers efficient customer service via chat for direct banking products with Mercury.ai
