An abstract, fluid metaball structure in glossy silver, shot through with vibrant blue accents and a fine network of geometric lines on a dark background.

Conversational AI in Practice: Results That Set Benchmarks

How chat- & voicebots from mercury.ai help leading companies master complexity and increase measurable efficiency.

Made & Hosted in Germany

An abstract, fluid metaball structure in glossy silver, shot through with vibrant blue accents and a fine network of geometric lines on a dark background.

Conversational AI in Practice: Results That Set Benchmarks

How chat- & voicebots from mercury.ai help leading companies master complexity and increase measurable efficiency.

Made & Hosted in Germany

An abstract, fluid metaball structure in glossy silver, shot through with vibrant blue accents and a fine network of geometric lines on a dark background.

Conversational AI in Practice: Results That Set Benchmarks

How chat- & voicebots from mercury.ai help leading companies master complexity and increase measurable efficiency.

Made & Hosted in Germany

Mercury Logo - Full version with bubbles and lettering "Mercury.ai" Conversational AI Platform

Solutions

Platform

Resources

Company

Customers

Solutions for real challenges

Project Successes at a Glance

Project Successes at a Glance

Conversational Excellence

AI chatbots for complex service processes

Reduce ticket volume for standard requests by up to 90%. With native CRM and ERP integration, our AI chatbots autonomously resolve complaints, status inquiries, and more.

Control, not a black box.

Mercury.ai uses Generative AI only for phrasing responses, not for determining facts. Every answer is strictly based on your verified knowledge sources — no world knowledge, no invented answers.

Fast

GDPR

Precise

No-code for business teams.

Your departments design and manage chatbots independently. IT only handles integrations. Full control, minimal overhead.

Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
No-code editor: Hand inserts a new element into the Mercury.ai Studio Builder with a click

Security made in Germany.

Proven, secure Conversational AI — hosted entirely in Germany, 100% GDPR-compliant, and built to meet the highest standards. Always aligned with state-of-the-art technology.

Illustration of the Mercury.ai 'model orchestra': Various icons visualizing the interaction of specialized AI models.

Orchestrated Intelligence.

Most providers simply pass queries to a single large language model. Mercury.ai uses an orchestrated stack of specialized AI models — each handling a distinct step: understanding, retrieving, verifying, and phrasing.

The result: deterministic, reliable outputs with every query — fully independent of external model updates.

Smart & Scalable

Conversational Excellence

AI chatbots for complex service processes

Reduce ticket volume for standard requests by up to 90%. With native CRM and ERP integration, our AI chatbots autonomously resolve complaints, status inquiries, and more.

Control, not a black box.

Mercury.ai uses Generative AI only for phrasing responses, not for determining facts. Every answer is strictly based on your verified knowledge sources — no world knowledge, no invented answers.

Fast

GDPR

Precise

No-code for business teams.

Your departments design and manage chatbots independently. IT only handles integrations. Full control, minimal overhead.

Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
No-code editor: Hand inserts a new element into the Mercury.ai Studio Builder with a click

Security made in Germany.

Proven, secure Conversational AI — hosted entirely in Germany, 100% GDPR-compliant, and built to meet the highest standards. Always aligned with state-of-the-art technology.

Illustration of the Mercury.ai 'model orchestra': Various icons visualizing the interaction of specialized AI models.

Orchestrated Intelligence.

Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.

Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.

Smart & Scalable

Conversational Excellence

AI chatbots for complex service processes

Reduce ticket volume for standard requests by up to 90%. With native CRM and ERP integration, our AI chatbots autonomously resolve complaints, status inquiries, and more.

Control, not a black box.

Mercury.ai uses Generative AI only for phrasing responses, not for determining facts. Every answer is strictly based on your verified knowledge sources — no world knowledge, no invented answers.

Fast

GDPR

Precise

No-code for business teams.

Your departments design and manage chatbots independently. IT only handles integrations. Full control, minimal overhead.

Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
No-code editor: Hand inserts a new element into the Mercury.ai Studio Builder with a click

Security made in Germany.

Proven, secure Conversational AI — hosted entirely in Germany, 100% GDPR-compliant, and built to meet the highest standards. Always aligned with state-of-the-art technology.

Illustration of the Mercury.ai 'model orchestra': Various icons visualizing the interaction of specialized AI models.

Orchestrated Intelligence.

Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.

Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.

Smart & Scalable

Four black dots on a white background as a symbol for interaction or user interface at mercury.ai

Talking Better. Start now with Mercury.ai.

Take your AI communication to the next level with the Conversational AI platform.

Four black dots on a white background as a symbol for interaction or user interface at mercury.ai

Talking Better. Start now with Mercury.ai.

Take your AI communication to the next level with the Conversational AI platform.