Conversational AI in Practice: Results That Set Benchmarks
How chat- & voicebots from mercury.ai help leading companies master complexity and increase measurable efficiency.
Made & Hosted in Germany
Conversational AI in Practice: Results That Set Benchmarks
How chat- & voicebots from mercury.ai help leading companies master complexity and increase measurable efficiency.
Made & Hosted in Germany
Conversational AI in Practice: Results That Set Benchmarks
How chat- & voicebots from mercury.ai help leading companies master complexity and increase measurable efficiency.
Made & Hosted in Germany
Customers
Solutions for real challenges
Project Successes at a Glance
Project Successes at a Glance
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Measurable Increase in Efficiency: Results from Business Practice
For over ten years, we have been researching and building Conversational AI in Germany. By doing so, we translate research expertise into stable, productive AI chatbots for medium-sized enterprises and corporations.
Tina Beuchler
Nestlé Europe
Mercury.ai's Conversational AI solution has played a key role in helping us develop a highly personalized chatbot for Maggi.
Mario Prüßner
Volkswagen Bank GmbH
Implementation on the websites is straightforward and does not require extensive technical expertise.
Steve Allert
STABILO International GmbH
With Mercury.ai, we launched a powerful and innovative Conversational AI platform in a very short time, which decisively advances our digital service.
Daniel Hofmann
LIV Library
We particularly appreciate that technical issues and solution approaches are prepared in a way that is easy to understand for us as a library department. This allows us to actively contribute our requirements and develop practical solutions together.
Grischa Marky
Senior Digital Manager Maggi Germany
Mercury.ai increases dwell time and improves the user experience, while simultaneously supporting our marketing goals.
Ronny Herbst
Volkswagen Bank GmbH
The flexibility and efficiency of the solution is excellent and offers our customers real added value.
Dr. Melina Panzner
Sandfox Interactive UG
The Lexie-Bot on our website provides a hands-on experience of how child-friendly questions can be answered, while simultaneously offering helpful guidance.
Conversational Excellence
AI chatbots for complex service processes
Reduce ticket volume for standard requests by up to 90%. With native CRM and ERP integration, our AI chatbots autonomously resolve complaints, status inquiries, and more.
Control, not a black box.
Mercury.ai uses Generative AI only for phrasing responses, not for determining facts. Every answer is strictly based on your verified knowledge sources — no world knowledge, no invented answers.
Fast
GDPR
Precise
No-code for business teams.
Your departments design and manage chatbots independently. IT only handles integrations. Full control, minimal overhead.
Security made in Germany.
Proven, secure Conversational AI — hosted entirely in Germany, 100% GDPR-compliant, and built to meet the highest standards. Always aligned with state-of-the-art technology.
Orchestrated Intelligence.
Most providers simply pass queries to a single large language model. Mercury.ai uses an orchestrated stack of specialized AI models — each handling a distinct step: understanding, retrieving, verifying, and phrasing.
The result: deterministic, reliable outputs with every query — fully independent of external model updates.
Smart & Scalable
Conversational Excellence
AI chatbots for complex service processes
Reduce ticket volume for standard requests by up to 90%. With native CRM and ERP integration, our AI chatbots autonomously resolve complaints, status inquiries, and more.
Control, not a black box.
Mercury.ai uses Generative AI only for phrasing responses, not for determining facts. Every answer is strictly based on your verified knowledge sources — no world knowledge, no invented answers.
Fast
GDPR
Precise
No-code for business teams.
Your departments design and manage chatbots independently. IT only handles integrations. Full control, minimal overhead.
Security made in Germany.
Proven, secure Conversational AI — hosted entirely in Germany, 100% GDPR-compliant, and built to meet the highest standards. Always aligned with state-of-the-art technology.
Orchestrated Intelligence.
Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.
Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.
Smart & Scalable
Conversational Excellence
AI chatbots for complex service processes
Reduce ticket volume for standard requests by up to 90%. With native CRM and ERP integration, our AI chatbots autonomously resolve complaints, status inquiries, and more.
Control, not a black box.
Mercury.ai uses Generative AI only for phrasing responses, not for determining facts. Every answer is strictly based on your verified knowledge sources — no world knowledge, no invented answers.
Fast
GDPR
Precise
No-code for business teams.
Your departments design and manage chatbots independently. IT only handles integrations. Full control, minimal overhead.
Security made in Germany.
Proven, secure Conversational AI — hosted entirely in Germany, 100% GDPR-compliant, and built to meet the highest standards. Always aligned with state-of-the-art technology.
Orchestrated Intelligence.
Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.
Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.
Smart & Scalable
Talking Better. Start now with Mercury.ai.
Take your AI communication to the next level with the Conversational AI platform.
Talking Better. Start now with Mercury.ai.
Take your AI communication to the next level with the Conversational AI platform.