An abstract, fluid metaball structure in glossy silver, shot through with vibrant blue accents and a fine network of geometric lines on a dark background.

Conversational AI in Practice: Results That Set Benchmarks

How chat- & voicebots from mercury.ai help leading companies master complexity and increase measurable efficiency.

Made & Hosted in Germany

An abstract, fluid metaball structure in glossy silver, shot through with vibrant blue accents and a fine network of geometric lines on a dark background.

Conversational AI in Practice: Results That Set Benchmarks

How chat- & voicebots from mercury.ai help leading companies master complexity and increase measurable efficiency.

Made & Hosted in Germany

An abstract, fluid metaball structure in glossy silver, shot through with vibrant blue accents and a fine network of geometric lines on a dark background.

Conversational AI in Practice: Results That Set Benchmarks

How chat- & voicebots from mercury.ai help leading companies master complexity and increase measurable efficiency.

Made & Hosted in Germany

Mercury Logo - Full version with bubbles and lettering "Mercury.ai" Conversational AI Platform

Solutions

Platform

Resources

Company

Customers

Solutions for real challenges

Project Successes at a Glance

Project Successes at a Glance

Conversational Excellence

AI chatbots for complex service processes

Reduce ticket volume for standard inquiries by up to 90%. Through native integration with CRM and ERP systems, our AI chatbots autonomously resolve issues such as complaints or status inquiries.

Control instead of a black box

Mercury.ai uses Generative AI only for formulation, not for facts. The answers are strictly based on your verified knowledge sources. No useless world knowledge, no inventing of answers.

Fast

GDPR

Precise

No-code for business teams

Business departments design and manage chatbots themselves. Your IT only provides the integrations. Full control, with no dependency or large resource requirements.

Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
No-code editor: Hand inserts a new element into the Mercury.ai Studio Builder with a click

Security made in Germany

Proven, secure Conversational AI - hosted entirely in Germany, 100% GDPR-compliant and developed to meet all requirements. While always keeping an eye on current research.

Illustration of the Mercury.ai 'model orchestra': Various icons visualizing the interaction of specialized AI models.

Orchestrated Intelligence

Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.

Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.

Smart & Scalable

Conversational Excellence

AI chatbots for complex service processes

Reduce ticket volume for standard inquiries by up to 90%. Through native integration with CRM and ERP systems, our AI chatbots autonomously resolve issues such as complaints or status inquiries.

Control instead of a black box

Mercury.ai uses Generative AI only for formulation, not for facts. The answers are strictly based on your verified knowledge sources. No useless world knowledge, no inventing of answers.

Fast

GDPR

Precise

No-code for business teams

Business departments design and manage chatbots themselves. Your IT only provides the integrations. Full control, with no dependency or large resource requirements.

Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
No-code editor: Hand inserts a new element into the Mercury.ai Studio Builder with a click

Security made in Germany

Proven, secure Conversational AI - hosted entirely in Germany, 100% GDPR-compliant and developed to meet all requirements. While always keeping an eye on current research.

Illustration of the Mercury.ai 'model orchestra': Various icons visualizing the interaction of specialized AI models.

Orchestrated Intelligence

Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.

Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.

Smart & Scalable

Conversational Excellence

AI chatbots for complex service processes

Reduce ticket volume for standard inquiries by up to 90%. Through native integration with CRM and ERP systems, our AI chatbots autonomously resolve issues such as complaints or status inquiries.

Control instead of a black box

Mercury.ai uses Generative AI only for formulation, not for facts. The answers are strictly based on your verified knowledge sources. No useless world knowledge, no inventing of answers.

Fast

GDPR

Precise

No-code for business teams

Business departments design and manage chatbots themselves. Your IT only provides the integrations. Full control, with no dependency or large resource requirements.

Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
Decorative photo of employees in a specialist team using the Mercury.ai no-code interface. Avatar photo/profile picture.
No-code editor: Hand inserts a new element into the Mercury.ai Studio Builder with a click

Security made in Germany

Proven, secure Conversational AI - hosted entirely in Germany, 100% GDPR-compliant and developed to meet all requirements. While always keeping an eye on current research.

Illustration of the Mercury.ai 'model orchestra': Various icons visualizing the interaction of specialized AI models.

Orchestrated Intelligence

Many providers simply forward queries to a large language model. Mercury.ai uses an orchestrated structure of specialized AI models for each step: understanding, retrieving, verifying, and formulating.

Your advantage: Deterministic, reliable results with every query, completely independent of updates to external models.

Smart & Scalable

Four black dots on a white background as a symbol for interaction or user interface at mercury.ai

Talking Better. Start now with Mercury.ai.

Take your AI communication to the next level with the Conversational AI platform.

Four black dots on a white background as a symbol for interaction or user interface at mercury.ai

Talking Better. Start now with Mercury.ai.

Take your AI communication to the next level with the Conversational AI platform.

Live in Bielefeld · 10. Juni

KI im Mittelstand

Das kompakte Event für Entscheider:innen. 3 Perspektiven, 20 Plätze.

Details & Anmeldung