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Mercury Intelligence: Controlled AI responses.

Mercury Intelligence combines generative AI with structured control. For answers that your company can stand behind.

Book a demo

Made & Hosted in Germany

Detailed composition of several floating, organic 3D shapes in teal, silver, and vibrant red against a darker, teal-green background, interconnected by thin lines.

Mercury Intelligence: Controlled AI responses.

Mercury Intelligence combines generative AI with structured control. For answers that your company can stand behind.

Book a demo

Made & Hosted in Germany

Detailed composition of several floating, organic 3D shapes in teal, silver, and vibrant red against a darker, teal-green background, interconnected by thin lines.

Mercury Intelligence: Controlled AI responses.

Mercury Intelligence combines generative AI with structured control. For answers that your company can stand behind.

Book a demo

Made & Hosted in Germany

Mercury Logo - Full version with bubbles and lettering "Mercury.ai" Conversational AI Platform

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No more hallucinations.
Welcome to hybrid AI chatbots.

Pure LLM solutions guess. They can invent prices or make commitments that your company cannot keep.

Pure LLM solutions guess. They can invent prices or make commitments that your company cannot keep.

Pure LLM solutions guess. They can invent prices or make commitments that your company cannot keep.

Feature
Standard LLM
Mercury Intelligence
Antwortbasis
Standard LLMTrainingsdaten (veraltet)
Mercury IntelligenceEigene, verifizierte Daten
Verlässlichkeit
Standard LLMHalluzinationsrisiko
Mercury IntelligenceStrukturierte Validierung
Aktualisierung
Standard LLMUnvorhersehbare Updates
Mercury IntelligenceAuto-Sync mit Ihren Systemen
Nachvollziehbarkeit
Standard LLMBlackbox
Mercury IntelligenceVollständige Audit-Trails
Hosting
Standard LLMUS-Cloud
Mercury Intelligence100 % Deutschland, ISO 27001
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An orchestra of specialized expert models

We don't just use one AI. We orchestrate a hierarchy of specialized models to guarantee the highest quality and process reliability.

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The Artists

Understand customer inquiries with precision – regardless of dialects, typos, or unclear phrasing.

Abstract 3D shape in the form of a red, fluid sphere with a silver ring, floating in front of a dark teal background.

The Artists

Understand customer inquiries with precision – regardless of dialects, typos, or unclear phrasing.

Abstract 3D shape in the form of a red, fluid sphere with a silver ring, floating in front of a dark teal background.

The Artists

Understand customer inquiries with precision – regardless of dialects, typos, or unclear phrasing.

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The facilitators

The strategic instance. You decide in a split second: Is a generative answer sufficient or is a structured process required?

Minimalistic composition of several floating, silver and teal organic 3D spheres against a dark teal background.

The facilitators

The strategic instance. You decide in a split second: Is a generative answer sufficient or is a structured process required?

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The Domain Experts

Highly specialized models that utilize LLMs for final verbalization – not for logic.

Stylized, fluid 3D shape in shiny silver and rich blue tones against a darker teal background, surrounded by fine geometric lines.

The Domain Experts

Highly specialized models that utilize LLMs for final verbalization – not for logic.

Why Mercury.ai does not hallucinate

What the chatbot knows comes solely from your data

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Real-time synchronization

Real-time synchronization

The knowledge base updates instantly and automatically when changes occur on your website or in your systems (CRM, PIM, CMS, ...).

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Real-time synchronization

The knowledge base updates instantly and automatically when changes occur on your website or in your systems (CRM, PIM, CMS, ...).

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Intelligent Processing

Intelligent Processing

Outdated information is immediately removed through automatic versioning. This ensures that chatbot responses always remain up to date.

Detailed, clustered composition of floating, metallic shimmering spheres with teal and blue tones on a pure white background.

Intelligent Processing

Outdated information is immediately removed through automatic versioning. This ensures that chatbot responses always remain up to date.

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Three-Step Validation

Three-Step Validation

Understand -> Process -> Respond. Every response is validated before output to eliminate errors.

Abstract, organic cluster of metallic, glossy 'blob' shapes with blue accents, floating on a white background.

Three-Step Validation

Understand -> Process -> Respond. Every response is validated before output to eliminate errors.

Frequently Asked Questions

Frequently Asked Questions

How are hallucinations prevented?

RAG-Plus: Answers solely from a verified knowledge base. Uncertain questions are escalated instead of guessed.

Where is the data processed?

ISO 27001 data centers in Germany. No US third-party providers.

Does Mercury Intelligence use ChatGPT?

No. Self-orchestrated models. LLMs only for verbalization, not for logic or facts.

How up-to-date are the answers?

Auto-sync with your systems. Changes available in near real-time.

Can I trace the sources?

Yes. Every answer is provided with exact source citations. Full audit trails are standard.

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No token counter. Just a fixed price for unlimited answers.

Other platforms charge per usage. Costs rise with every conversation. Mercury.ai charges a flat monthly rate — unlimited conversations included.

Book a demo

View pricing

Four black dots on a white background as a symbol for interaction or user interface at mercury.ai

No token counter. Just a fixed price for unlimited answers.

Other platforms charge per usage. Costs rise with every conversation. Mercury.ai charges a flat monthly rate — unlimited conversations included.

Book a demo

View pricing