Bielefeld, February 3, 2026 – We are pleased to announce an important new addition: Mirco Schmidt is taking on the role of Chief Revenue Officer (CRO) with immediate effect. With him on board, we are setting the course for our next growth phase and deepening our focus on integrated AI solutions for mid-sized businesses and the enterprise sector. The announcement New Management at Mercury.ai outlines how the executive leadership restructured in 2024.

From Pilot Project to Resilient Infrastructure

The market for generative AI is evolving rapidly. Following the initial phase of experimentation, companies now face the challenge of firmly integrating these technologies into their day-to-day operations. It is no longer enough for an AI simply to write good copy—it must be reliably and securely embedded into existing business processes.

Mirco Schmidt brings extensive experience to this role. Previously holding strategic leadership positions at EQS Group, he is an expert in sustainably anchoring software solutions within corporate and mid-market structures. His goal at Mercury.ai is to bridge the gap between technical innovation and measurable business value.

“Technology alone doesn't solve business problems,” says Mirco Schmidt. “We are moving away from isolated chatbot projects toward automation that functions as a productive infrastructure. Our goal is to bring AI to where it creates real value: directly into our customers' systems.”

Focus: Deep Integration and Data Security

Under Mirco's leadership, we will further optimize our sales and customer success operations to validate and successfully deploy AI use cases faster. In doing so, we focus on key value drivers:

• AI only becomes truly efficient when it doesn't just answer questions, but actively supports processes in systems like SAP, Salesforce, or Microsoft Dynamics. This effectively unburdens specialized departments.

• As a European provider, we stand for GDPR-compliant solutions. We offer full model independence so our customers are not locked into individual AI vendors—a critical factor for digital sovereignty.

• Whether in customer service, recruiting, or sales—our platform reliably automates repetitive tasks. This frees up your team to concentrate on complex, advisory-intensive matters.

A Strong Partner for Your Chatbot Strategy

With Mirco Schmidt on board, we underline our commitment to being not just a software vendor, but a strategic partner for your digital transformation. We look forward to working together and to the upcoming projects in which we will continue to enhance communication between companies and people.