Bielefeld, February 3, 2026 – We are pleased to announce an important new addition to our team: Mirco Schmidt takes over the position of Chief Revenue Officer (CRO) with immediate effect. With him on board, we are setting the course for the next phase of growth and deepening our focus on integrated AI solutions for medium-sized businesses and the enterprise sector.
From Pilot Project to Stable Infrastructure
The market for Generative AI is developing rapidly. After the initial phase of experimentation, companies are now faced with the task of firmly integrating these technologies into their daily work. It is no longer enough for an AI to just write good copy – it must be securely and stably integrated into existing business processes.
Mirco Schmidt brings extensive experience to this role. Previously holding strategic leadership positions at EQS Group, he is an expert in establishing software solutions sustainably within corporate and mid-sized structures. His goal at Mercury.ai is to bridge the gap between technical innovation and measurable business value.
“Technology alone does not solve business problems,” says Mirco Schmidt. “We are moving away from isolated chatbot projects towards automation that functions as a productive infrastructure. Our goal is to bring AI to where it creates real value: directly into our customers' systems.”
Focus: Deep Integration and Data Security
Under Mirco's leadership, we will further optimize our sales and customer care to validate and successfully roll out AI use cases more quickly. In doing so, we are focusing on key added values:
AI only becomes truly efficient when it does not just answer questions, but actively supports processes in systems such as SAP, Salesforce, or Microsoft Dynamics. This effectively reduces the workload of specialist departments.
As a European provider, we stand for GDPR-compliant solutions. We offer full model independence, meaning our customers are not dependent on individual AI providers – a decisive factor for digital sovereignty.
Whether in service, recruiting, or sales – our platform reliably automates repetitive tasks. This frees up time for your team to focus on complex, advisory-intensive issues.
A Strong Partner for Your Chatbot Strategy
With Mirco Schmidt on board, we underline our commitment to being not just a software vendor, but a strategic partner for your digital transformation. We look forward to working together and to the upcoming projects in which we will continue to improve communication between businesses and people.
