Full-time
Sales Development Representative (m/f/d) – Mid-Market & Enterprise
Bielefeld Downtown / Remote
About Mercury.ai
The era of experimental chatbots is over. Medium-sized businesses and corporations today are looking for solutions that combine AI performance with full control and data sovereignty. Mercury.ai is the answer.
With the Mercury Conversational-AI-Platform we have created a platform that orchestrates generative AI and binds it to verified corporate knowledge. We enable brand-consistent automation on an enterprise level – 100% GDPR-compliant and independent of the unpredictable developments of individual US model providers.
Sales Development Representative (f/m/d) – Mid-Market & Enterprise
In the role of SDR, you are the first point of contact and strategic scout. You help CDOs, IT managers, and service heads to recognize the potential of Conversational AI for their specific business challenges - from automated ticket handling to transactional customer journeys.
Your Tasks
Outbound Prospecting: Identification and targeting of decision-makers in the fields of Customer Service, eCommerce, and Customer Experience (via phone, email, LinkedIn).
Qualification: Identifying pain points, business goals, and opportunities for Conversational AI.
Opportunity Creation: Building a qualified pipeline and booking appointments for our Account Executives.
Research: Developing a deep understanding of accounts and industries to build tailored value stories.
Pitch & Messaging: Sparking interest with creative outreach strategies and positioning Mercury.ai as the solution for automation, customer retention, and efficiency increases.
Objection Handling: Confidently overcoming typical objections and clearly highlighting the added value.
What You Bring
You have already gained initial experience in B2B sales, ideally in the field of SaaS, software, or technically demanding services.
You are highly proficient in both German and English and can explain complex matters precisely and convincingly.
You have a strong affinity for tech topics and the ambition to dive deep into the logic of conversational interfaces and AI orchestration.
You act on your own initiative, think strategically, and enjoy establishing Mercury.ai as the leading German alternative in the market.
Experience in established CRM systems, such as HubSpot, Pipedrive, or Attio.
Why Mercury.ai?
A product that solves real-world, present-day problems and has already achieved measurable success with global players (e.g. Volkswagen Bank, Nestlé).
A modern office in the heart of the city with a rooftop terrace. We believe in the value of face-to-face exchange on-site to learn from each other and grow together.
As an SDR at Mercury.ai, you will learn the ins and outs of complex enterprise sales. We support your development toward becoming an Account Executive or moving into specialized sales roles.
An environment that values data protection, independence, and sustainable growth – "Made in Germany" is not just a slogan for us, but an architectural principle.
Join Us
👉 Would you like to actively shape the future of AI communication? We look forward to receiving your application (CV and, if applicable, relevant project examples) at hi@mercury.ai
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