Digital HR Assistants
HR Chatbot Use Cases
A variety of possibilities: For example, recruiting FAQs, application status (ATS), onboarding, certificates, benefits, and absences.
Benefits for HR teams and personnel departments in everyday work
Reduce response times, resolve more inquiries directly in chat, and free up capacity for the most important cases.
Fast responses
Less waiting, less following up.
Direct Solutions
Many inquiries are resolved in the chat without creating a ticket.
More time for what matters
Focus on interviews, decisions, and special cases.
What our customers are saying
How leading brands use Mercury.ai to redefine People & Culture.
For more than ten years, we have been researching and building Conversational AI in Germany. In doing so, we translate research expertise into stable, productive AI chatbots for medium-sized businesses and large enterprises.
The conversational AI solution from Mercury.ai has been instrumental in helping us develop a highly personalized chatbot for Maggi.
In addition to its outstanding technological resources, Mercury.ai is the perfect partner thanks to its experience with brand management and process integration in the enterprise environment.
Tina Beuchler
Integration into your HR systems
Native connectors for SAP, Salesforce, HubSpot, and Zendesk – expandable via REST API.
One HR chat. Eight modules. Full control over your People Experience.
HYBRID AI ARCHITECTURE
Mercury Intelligence
Generative language meets strict fact-checking. Reliable information on benefits and labor law, without hallucinations.
Mercury Intelligence
KNOWLEDGE MANAGEMENT
Knowledge Hub
Manuals and intranet data as an interactive basis. Thanks to live crawlers, always up-to-date for employee self-service.
Knowledge Hub
CHATBOT & OMNICHANNEL
Chat Widget & Channels
Proactive assistance on the career page or via Teams/Slack. A centralized HR logic for talents and colleagues.
Chat Widget & Channels
VOICE AI
Relief on the phone. Clarify applicant status or salary questions in natural language – without waiting on hold.
LIVE CHAT & HANDOVER
Central inbox for HR cases. Handover to specialists with full context. Includes unlimited team seats.
Agent Desk
NO-CODE PLATFORM
No-Code Studio
Build recruiting funnels and onboarding flows yourself with ease. Full control for departments without the need for IT.
No-Code Studio
CHATBOT INTEGRATION & API
Integrations
Seamless data exchange with Personio, SAP, or Workday. Query status and securely write back data.
Integrations
STRATEGIC INSIGHTS
Analytics & Insights
Detect workforce trends early. Identify knowledge gaps and proactively guide your HR strategy.
Analytics & Insights
