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Mercury.ai for Sales & Marketing

Conversational Sales & Marketing

More qualified leads, clean opt-ins, and converting inquiries – GDPR-compliant, hosted in Germany.

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Sales/Marketing Assistant

Why Mercury.ai for Sales & Marketing

A dialogue provides you with data and information that assist in the marketing and sales process.

Discover Use Cases

Voluntary information beyond tracking

You receive exactly the information that drives your deals forward.

Voluntary information beyond tracking

You receive exactly the information that drives your deals forward.

Higher Pipeline Quality

Qualify leads in chat and hand them over directly to the right person.

Higher Pipeline Quality

Qualify leads in chat and hand them over directly to the right person.

Scales with your team

Scales with you, without annoying additional costs or new configurations per user.

Scales with your team

Scales with you, without annoying additional costs or new configurations per user.

Get an appointment faster

Prospects can book and schedule meetings and demos directly within the chat.

Get an appointment faster

Prospects can book and schedule meetings and demos directly within the chat.

Strong across all channels

Webchat, WhatsApp, Instagram DM, MS Teams – a seamless experience everywhere.

Strong across all channels

Webchat, WhatsApp, Instagram DM, MS Teams – a seamless experience everywhere.

Consent by Design

Cleanly obtain, document, and manage all opt-ins.

Consent by Design

Cleanly obtain, document, and manage all opt-ins.

Typical use cases for chatbots

Application examples that can be flexibly adapted to many companies and organizations.

Automated capture in the sales process – AI assistant connects POS and CRM in real time

Event & Trade Fair Assistant

QR → Chat: Capture leads, show sessions, and deliver follow-ups.

Event & Trade Fair Assistant

QR → Chat: Capture leads, show sessions, and deliver follow-ups.

A clean, modern workspace with a laptop, a headset, and a notepad on a wooden desk.

RFP/Pitch Library

Approved answers regarding legal, hosting, and features of your products – with a direct handover to Sales.

RFP/Pitch Library

Approved answers regarding legal, hosting, and features of your products – with a direct handover to Sales.

Campaign assets immediately accessible via chatbot – Conversational AI in digital marketing

Partner Enablement

Quickly supply partners – availability, prices, and materials in the chat.

Partner Enablement

Quickly supply partners – availability, prices, and materials in the chat.

Customer confirms offer via smartphone – AI-supported sales bot guides through the purchasing process

Lead Capture with Consent

Whitepaper, Event, Demo – collect opt-ins in a legally compliant manner.

Lead Capture with Consent

Whitepaper, Event, Demo – collect opt-ins in a legally compliant manner.

Lead Capture with Consent

Whitepaper, Event, Demo – collect opt-ins in a legally compliant manner.

A hand arranges colorful sticky notes on a desk next to a headset and laptop – representing planning and marketing strategy.

Lead Qualification & Handover

Clarify maturity level → automatically route to Sales with all information.

Lead Qualification & Handover

Clarify maturity level → automatically route to Sales with all information.

Lead Qualification & Handover

Clarify maturity level → automatically route to Sales with all information.

Close-up of a hand holding a smartphone with a calendar icon, representing automated appointment bookings.

Appointment & Demo Booking

Display calendar slots, handle confirmations and reminders.

Appointment & Demo Booking

Display calendar slots, handle confirmations and reminders.

A woman sits on the floor in a cozy environment, participating in a video conference on her laptop.

Follow-ups & Re-Engagement

Matching messages via WhatsApp/email (with opt-in) – can be cancelled at any time.

Follow-ups & Re-Engagement

Matching messages via WhatsApp/email (with opt-in) – can be cancelled at any time.

How the Mercury Sales & Marketing Assistant works

Curated content, no-code flows, clean data transfer – done.

Discover Conversational Sales & Marketing

Step 1: Select sources

Step 2: Arrange blocks

Step 3: Handover with Context

Benefits for your sales and marketing activities

Simpler paths for sales and prospects, better decisions, and automated processes

More deals closed

Qualified leads, clear next steps.

Shorter cycles

Less back-and-forth, more demos.

Less wastage

Profiles from dialogue instead of necessary cookie estimates.

Transparency

Sources, conversations, and KPIs in one place.

What our customers are saying

How leading brands use Mercury.ai to redefine sales and marketing.

We receive excellent ratings from our broad user base.

The conversational AI solution from Mercury.ai has been instrumental in helping us develop a highly personalized chatbot for Maggi.

In addition to its outstanding technological resources, Mercury.ai is the perfect partner thanks to its experience with brand management and process integration in the enterprise environment.

Tina Beuchler

Global Head of Media & Agency Operations, Nestlé

Integration into your existing infrastructure.

Native connectors for SAP, Salesforce, HubSpot, Pipedrive, and Zendesk – expandable via REST API.

Mercury.ai dashboard with linked dialogue elements and communication channels shows central control of chatbots and workflows

Mercury Intelligence as the AI Core for Marketing and Sales – Personalized Conversations Based on Data

One platform. Eight modules. Full control over your digital lead generation.

HYBRID AI ARCHITECTURE

Mercury Intelligence

Generative language meets strategic sales logic. Empathic consulting and precise data acquisition without hallucinations.

Mercury Intelligence

KNOWLEDGE MANAGEMENT

Knowledge Hub

Pitch decks, FAQs, and performance data as an interactive foundation. Thanks to live crawlers, always the most up-to-date answers for your prospects.

Knowledge Hub

CHATBOT & OMNICHANNEL

Chat Widget & Channels

Proactive lead generation on landing pages or via WhatsApp & Instagram. One logic for the entire pipeline.

Chat Widget & Channels

VOICE AI

Mercury
Voice

Mercury Voice

Initial telephone consultation. Qualification of callers and appointment booking in natural language – without waiting on hold.

Mercury Voice

LIVE CHAT & HANDOVER

Agent
Desk

Agent Desk

Central inbox for qualified leads. Handover with full advice context to your sales team. Unlimited seats included.

Agent Desk

NO-CODE PLATFORM

No-Code Studio

Easily build lead flows and event assistants yourself. Full control for marketing teams, no IT resources required.

No-Code Studio

CHATBOT INTEGRATION & API

Integrations

Seamless data exchange with Salesforce, HubSpot, or Pipedrive. Write leads and opt-ins directly into your existing systems.

Integrations

STRATEGIC INSIGHTS

Analytics & Insights

Identify conversion drivers and campaign success early on. Identify knowledge gaps and increase ROI using a data-driven approach.

Analytics & Insights

One platform. Eight modules. Full control over your digital lead generation.

HYBRID AI ARCHITECTURE

Mercury Intelligence

Generative language meets strategic sales logic. Empathic consulting and precise data acquisition without hallucinations.

Mercury Intelligence

KNOWLEDGE MANAGEMENT

Knowledge Hub

Pitch decks, FAQs, and performance data as an interactive foundation. Thanks to live crawlers, always the most up-to-date answers for your prospects.

Knowledge Hub

CHATBOT & OMNICHANNEL

Chat Widget & Channels

Proactive lead generation on landing pages or via WhatsApp & Instagram. One logic for the entire pipeline.

Chat Widget & Channels

VOICE AI

Mercury Voice

Initial telephone consultation. Qualification of callers and appointment booking in natural language – without waiting on hold.

Mercury Voice

LIVE CHAT & HANDOVER

Agent Desk

Central inbox for qualified leads. Handover with full advice context to your sales team. Unlimited seats included.

Agent Desk

NO-CODE PLATFORM

No-Code Studio

Easily build lead flows and event assistants yourself. Full control for marketing teams, no IT resources required.

No-Code Studio

CHATBOT INTEGRATION & API

Integrations

Seamless data exchange with Salesforce, HubSpot, or Pipedrive. Write leads and opt-ins directly into your existing systems.

Integrations

STRATEGIC INSIGHTS

Analytics & Insights

Identify conversion drivers and campaign success early on. Identify knowledge gaps and increase ROI using a data-driven approach.

Analytics & Insights

FAQ on the Sales/Marketing Assistant

Schedule a meeting

How do we record opt-ins correctly?

How do leads get to Sales?

How do I measure success?

How fast can we go live?

Four black dots on a white background as a symbol for interaction or user interface at mercury.ai

Genuine dialogues that take marketing and sales to the next level.

Get started with Conversational AI now.

Book a demo

Genuine dialogues that take marketing and sales to the next level.

Get started with Mercury now